Personalisation isn't just about honouring the individuality of the one you love. It also allows family and friends to feel connected to the services and the life being honoured. Personalising a funeral makes it meaningful to those left behind.

We work closely with you and your family to get to know the life story of those you love so we can make their services as personal and meaningful as possible.

Life Tribute Videos

We'll create a one-of-a-kind Tribute Video by combining family photographs and video, music of your choice, and professional effects to reflect a lifetime during the service. This video also is available online and as a DVD and USB to provide a meaningful keepsake after the ceremony is over.

Personalised Stationery

Our high-quality stationery includes unlimited themes you can choose from to honour those you love. Common options include orders of service, thank you cards, bookmarks, or a large custom print. You can download our stationery options booklet or we can help you customise your own solution.

Digital Guestbook

Our online guestbook is a new and improved way to record messages and memories. Available on our website, friends and family who cannot make it to the funeral are able to share their thoughts and wishes. You can add photos, videos and other links which help record special memories and life moments. All family and friends can return here when they need to, because grief doesn't stop with the funeral.

Expression Coffins

Our large range of caskets and coffins include Australian-made Expressions Coffins. These are stunning modern, image-wrapped coffins which can be made with your own custom images. You can choose make any design you wish to help make the funeral personal and meaningful, such as a favourite holiday destination, sport or hobby.


In all aspects of life are used to convey love, facilitate expression, provide meaning, and communicate emotions that words fail to capture. Selecting specific flowers that have importance and meaning to you helps have an even greater impact. Our partner florist Flowers Vasette will happily work with you to design a unique special arrangement. The choice of flower can hold specific significance, such as Australian natives to remember the times caravanning and camping or exotic orchids to reflect a memorable holiday. Don’t feel limited to flowers – arrangements of other items including food or toys may be more special to you. Learn more about floral tributes here.


Listening to music heightens the senses in a very personal way. It affects the way you feel. Live music in particular has great impact, be it a bagpiper, a New Orleans-style jazz band, a vocalist or a cellist. A favourite song played at the funeral, whether Elvis Presley, Marina Prior or Monty Python, helps to reflect the personality of the one who died.


Traditionally families held funerals at churches and cemeteries. Today funerals can be held anywhere. Our funeral homes can be set up to suit your own tailored needs. Alternatively some families choose to hold funerals at venues that have meaning to them, such as a family home, a boathouse alongside a river, a reception centre or racecourse. We are expert at conducting funerals at any type of unique venue.

Table of Memories

Where words are inadequate, we use symbols to express ourselves. A table of memories with symbols and items that are meaningful is a wonderful expression at a funeral. Individual items such as photos, books, memorabilia, collections or artwork. The items can then be part of the ceremony, enabling family and friends to participate in their own way. A grandchild could bring their favourite storybook read to them by their grandparent, or a friend could display a tennis ball from their many games together. To heal in grief, it is important to remember the person who died.

Have the Talk of a Lifetime

Share the stories that matter most to you and those you love with our Have the Talk of a Lifetime program. It is designed to help families share meaningful memories and stories with each other. By connecting with the person’s life story when they are still alive, when it comes to arranging their funeral, you will already know how it should be personalised.


Coronavirus - Current Restrictions and our Commitment to Safety. Read More.