Testimonials

Testimonials

Many families reach out after the conclusion of the services to let us know how much our support and guidance meant to them in their time of need, and we’re honoured to receive such heartfelt praise. We feel that these messages speak for themselves and we’d like to share them with you.

If you feel we’ve gone above and beyond in supporting you through this difficult time, or would simply like to reach out and say thanks, contact us to share your thoughts or submit a testimonial below. It means the world to us to hear from you and know that we’ve made a difference.

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Thank you for everything. Your genuine care and concern as well as your professionalism is much appreciated by the family and especially by me.

Denise

October 19, 2020

We would like to say how blessed we felt to have John as our director on the day. John was absolutely amazing, he took time with us and showed respect to not only our beloved but also to our family. We would certainly recommend John to all our family and friends.

Melissa

September 06, 2020

June, John and I would like to thank you, and all at Nelson Bros, for your professionalism, compassion and care of our father for his funeral. We are happy that we don’t think we could have done any more, or better, for him under the circumstances.

Lynette

August 26, 2020

Many of the neighbours and interstate relatives watched the video link of dad's funeral on your website and said it was a nice send off - thanks again for the support and professionalism of Nelson Bros. We will clink glasses on his birthday!

Steve

August 17, 2020

On behalf of my Family, I thank you for your assistance in finalizing all the matters requiring attention after the funeral service held for our late father, We are grateful to have received the support the members of the staff of your Company when the arrangements were made for that funeral service. We also were comforted by the manner in which the funeral service was conducted at a time when the COVID-19 restrictions had been applied at Stage 3 level. We had received many favourable comments from people who had viewed the service online.

Geoffrey

July 02, 2020

The service for my father could not have been more perfect! The team at Nelson Bros were just so lovely. No request was to difficult & we were able to give dad the most perfect send off.

KF

June 08, 2020

I wanted to acknowledge the huge debt of gratitude to Darren and to Nelson Bros for the superb way in which every single one of the arrangements was managed. I am left feeling well satisfied that my mother was afforded the best possible "send off" despite all the restrictions of the current pandemic. Darren has the ability to combine dignity, warmth and respect in the most professional way possible and expertly guided me and my family through periods of sadness, disbelief and even levity.

Anthony

April 22, 2020

We want to thank you for the very fine manner in which planned and carried out the farewell for my dear mother under the guidance of Paul. This follows the equally sensitive manner in which you handled my father's farewell 12 years ago. We thank you for your kindness and thoughtfulness.

Jane

April 15, 2020

A big thanks to you and your team for your cooperation and support for the smooth functioning of yesterday's funeral service. All went on well. Also appreciate your help and support to the family in their grief and loss and arranging the funeral services during this difficult time.

Father Vincent

April 08, 2020

We just wanted to let you know that the service that you provided for our mother was wonderful. A special thanks to ‘Paul’ who drove the mourning coach; he is a great ambassador for your company. The respect you gave to our family and our beautiful mother was an experience we will never forget.

Jeff & Jan

March 26, 2020

We arrived hot and flustered after driving from the country and dreading planning our brother's funeral. We were treated so kindly and with such professionalism, we felt we could breathe again. The services offered were of very high quality, which was reassuring. Beyond that, what has left us so grateful and so impressed has been your going way beyond what any reasonable person could expect. This remarkable way of operating was the case on that day of planning and today. You have treated my husband with such care and concern in this time of the coronavirus; we could not be more impressed. Thank you.

Joy Ellis

March 17, 2020

We would love to say a big THANK YOU to Nelson Bros Footscray! Especially Iven, Andrew and the team, whom made a difficult experience more bearable. The service was perfect and we couldn’t be more grateful with all their help and support. So THANK YOU again and may God Bless You All! Ish

Ish

February 25, 2020

I just wanted to thank you for everything you did for mother yesterday, you made the day perfect and for that we are very grateful, love to you all involved.

Deborah

February 17, 2020

Thank you most sincerely for the beautiful send-off you afforded my dear sister-in-law. Absolutely nothing was spared by Nelson Bros in order to make her final bow absolutely magnificent!

Margaret

February 12, 2020

I wanted to thank you very much for your kind attendance to all of the details for my aunt's farewell. Everything worked out perfectly on the day. Please pass on my sincere thanks for the professionalism and kindness of Darren, Carl and Erin.

Martine

January 29, 2020

I just wanted to say a massive thank you for the service of my Aunty yesterday. Paul picked myself and my mother up from Mooroolbark and drove us to Sunshine. Paul was an absolute delight and he is such a beautiful person and so professional. You are very lucky to have Paul on your staff, he is a real asset to your business.

Anne

December 11, 2019

From the time we sat down for the first meeting until the car dropped us back at the church after the burial, everyone we dealt with was very respectful and professional. An excellent team to work with you to make this difficult day as smooth as possible.

Sue

November 21, 2019

I just wanted to take a moment to say thank you for such a smooth and lovely day yesterday. Everything went to plan and Graeme was excellent and very accommodating. I felt very confident that Graeme had all under control and was able to just switch and be with my family and friends. I also must say thank you again for a lovely Rosary recital. We had lots of positive feedback from friends and relatives.

Frank

October 31, 2019

On behalf of the family and myself, I would like to thank you for making the arrangement for Bob's cremation. You made us feel so comfortable as though we knew you instead of meeting you for the first time.

Helen

September 16, 2019

From us all, thank you sincerely for attending to our dear Dad's final farewell. We appreciated your support and kindness on this very significant day.

Alan's family

September 15, 2019

Thank you for your enormous help in making our mother's funeral so special for us today. I realise you are involved with funerals all the time but I believe you strive to make each one special and individual as you did fo rus today. Thank you again for being with us at this sad yet joyous time.

MG

September 05, 2019

Once again, I would like to say thank you so much to Marilyn and the team for been fantastic, on what was a very stressful period, particularly that i also had to travel, and Marilyn just made it all so smooth for us.

JB

August 08, 2019

A big thank you from Michele and I to you and Paul for the seamless service that you gave us in farewelling our younger brother. We appreciated it.

John & Michele

August 04, 2019

Thank you to you and your team for the very kind and professional way that you managed Mum’s funeral and burial. Every detail was thought of and we were grateful for the thoughtfulness.

Claire

July 22, 2019

We just wanted to let you know that the service that you provided for our mother, at St Marys Church in Altona, was truly amazing. From setting up the casket with the amazing flowers to passing out our service church booklet and donation envelopes to assisting us with walking the casket out, to driving pass her home and paying your respects to her by placing at floral tribute at her front door, you even walked onto the path to her front door and then bowing in her honour, driving past Altona beach, waiting for us when we got caught in traffic, to out setting up at the Memorial Park, the seats, canopy and then waiting until all the guests departed the grounds so further duties could be undertaken- all were a true act of respect to our family and our beautiful mother.

Helen, Charlie & Georgina

July 19, 2019

I wanted to thank you and all your team for your professionalism and normalness while we were arranging my husband's funeral. ‘Normalness’ may seem a strange word but I think funeral directors get an undeserved reputation for being over-sombre and bleak and your team’s appropriate and respectful good humour helped me personally a lot.

Lucy

July 10, 2019

I can only imagine how many other families you are helping in this regard and I am humbled by your kindness.

CM

June 02, 2019

Nelson Bros were highly professional, caring, human, thorough and nothing was too much trouble to or for you. In all organisations its strength is its staff. You have a fine staff.

Lynton

May 23, 2019

Thank you for the wonderful staff you have employed in your company.

MP

April 08, 2019

Thank you and your team for a fantastic send off for my late mother. I cannot fault any part of the day.

MM

March 13, 2019

I want to thank you and the lady Celebrant for the way the service was conducted for my sister. It was good to catch up with relative and friends not seen for many years. My sister would be looking down telling you what a good job you all had done. You must have done a good job, as all the family has gone from your parlou.

JP

February 14, 2019

Sincere thanks for your support in conducting the funeral and services for my father - the celebration of life was beautiful.

Dawn E.

February 14, 2019

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