Many families reach out after the conclusion of the services to let us know how much our support and guidance meant to them in their time of need, and we’re honoured to receive such heartfelt praise. We feel that these messages speak for themselves and we’d like to share them with you.

If you feel we’ve gone above and beyond in supporting you through this difficult time, or would simply like to reach out and say thanks, contact us to share your thoughts or submit a testimonial below. It means the world to us to hear from you and know that we’ve made a difference.

Submit a Testimonial

Just to thank you for making the whole funeral process and easy one for me. I had a lot of positive comments about the service and the delivery of the eulogy. Please pass my thanks on to Andrew and the rest of the team. I would recommend your service to others in the future.


June 10, 2024

The day went exceptionally well considering the event that it was. Darren was utterly superb as were all his assistants. Things could not have gone better at all. I am very glad that is it behind me but have nothing but lovely memories of the occasion. Thank you Paul for all your assistance and advice.


May 19, 2024

I just wanted to say, the family and myself were particularly impressed with Andrew and Paul. All were truly excellent, very professional, Andrew was terrific to deal with, a very compassionate and thoughtful person.


April 15, 2024

Many thanks Paul to you and your team for your professionalism and support following my father’s death. His funeral was exactly as he wanted and went like clockwork. Please pass on my thanks to all concerned.


March 07, 2024

On behalf of my husband, I and our family I would like to extend a huge and sincere thank you to Marilyn and Iven for their support, advice, professionalism and compassion in the flawless organisation of my Mother’s funeral service and also the beautiful flowers. Celebrant, Jacqueline, gave a fitting and eloquent account of my Mother’s life, and her attention to detail was outstanding. Our conductor Darren, was brilliant in co-ordinating the Piper, and both he and driver David were highly professional, kind and sensitive and made my Mother’s final Scottish farewell, one our family and friends will always remember

Ann & family

February 24, 2024

My sincere thanks for your help with mum's farewell. It was a very fitting reflection of mum's life and was appreciated by everyone who attended. Andrew was superb and really added a beautiful touch in caring for mum and sending her off. The walk at the end, with Anne a lovely touch as we waved her goodbye on her final early journey.

Loretta & Family

November 22, 2023

On behalf of my father and family, I would like to thank you for the caring, kind and compassionate service that we received from Nelson Bros at the time of Mum's passing. It made a very sad, difficult time easier to bear. From the time that Mum’s remains were collected from her nursing home, to planning the funeral with you and to the actual day of the service, we all feel that we were met with professionalism and kindness and expertly guided through unknown territories and decisions. Because of this, we were able to give Mum exactly what she wanted in a loving, caring environment.

Wendy & family

October 31, 2023

Many thanks Marilyn … The services and helpfulness I have received from yourself has far exceeded my expectations. A close friend of mine said to me after the funeral … “ïf you can say a funeral was beautiful Dudley’s was that”.


October 31, 2023

Please thank the staff at Nelson Bros on behalf of mum, myself and the rest of the family. Everything went really smoothly.


October 05, 2023

I wanted to write to thank you and your staff for all of the professionalism and help shown to myself and my father with regard to the organisation of my late aunt's funeral arrangements. It was an absolute pleasure to meet you all at what has been an unexpected and sad time. With our gratitude and thanks again Paul to you and your staff at Nelson Bros for the wonderful organisation and professionalism shown.


June 05, 2023

Thank you Marilyn for your compassion and care in arranging my husband’s funeral. It was a very difficult time and it was comforting to know that all the details were beautifully handled.


February 14, 2023

I am reflecting on Robert's service and want to thank you and Paul, for the care and attention you gave organising before and during the service. I did question this morning if a private family service was the right send off for Robert, I can now say it was perfect.


January 16, 2023

On behalf of the family I wanted to thank you, and your staff for yesterday. Everything went seamlessly, allowing the family to say farewell to Mum as they wished.


November 06, 2022

Many thanks for the farewell for my mother. The Nelson Bros attendants were so dignified, and the Rolls Royce hearse was very beautiful. Many thanks again for providing such a first-class service.


November 02, 2022

Thank-you to you for your organising everything and the lovely way John conducted himself at my late husband's funeral. He helped everything run smoothly and was of a very caring and kind nature so please pass on my thanks to him if you could. Thank-you so much.


October 20, 2022

I wanted to thank you for the way Nelson Bros took care of my brother following his death. Marilyn was the perfect choice for my sister-in-law in guiding us through the funeral arrangements. Darren, and his team on the day of the funeral, was exemplary. I cannot speak highly enough.


October 20, 2022

Thank you Adrian, on behalf of my family, for the smooth running of my brother's funeral last Friday. Everything was well organised with an aura of occasion and sensitivity.


October 09, 2022

My parents and I would just like to extend our sincerest thanks to you and your colleagues at Nelson Bros. Your professionalism and caring nature made a very difficult time in our lives much easier to bear. We greatly appreciate your guidance and compassion during this difficult time. We have received many positive comments from those who attended the service. In particular my cousin was most grateful to one of your colleagues who checked up on her when she was having a bit of an emotional moment. She was very taken back by his kindness and concern. A very special thank you to our driver, unfortunately we cannot remember his name, for his caring and courteous manner. Also, the floral tribute was absolutely beautiful and it was lovely to be able to take a posy home. Our sincerest gratitude to you and your colleagues once again for helping our family.

Christina, Maria & Tony

September 13, 2022

Thank you to the staff at Nelson Bros for the professional and caring way my mum’s funeral arrangements were taken care of. The Nelson Bros team on the day of the funeral and the evening of the Rosary, were exceptional, and nothing was too much trouble. Please convey my heartfelt thanks to those lovely fellows. And Maxine was on top of everything, and gave me every confidence and reassurance that everything was being done to our wishes. So, my family and I thank you, and send you every good wish.


September 06, 2022

I would just like to thank Charlie you were so accommodating, professional and made dads funeral preparations so much easier. Thank you for your time and effort. Also to Darren and the rest that helped with dads funeral on the day a very big thank you aswell.


July 07, 2022

Thank you for the professionalism of you and your colleagues in ensuring that mum’s service went smoothly and with the minimum stress for us all. We were very happy with all aspects and grateful for the way in which Nelson Bros assisted us. All the people you recommended - florist, catering and technology - did an excellent job, too. We received a lot of positive feedback from those who attended both in person and via the webcast.

Dana & Stephen

June 20, 2022

I just wanted to express our huge thanks and endless gratitude in the way you all helped us farewell my Mother. Helping us celebrate her life’s journey was made much easier and less stressful with all of your guidance. I just wanted you to also pass onto the florist what am amazing job they did with the floral display. It suited Mum so beautifully. And finally, Father Brian was a wonderful celebrant. We are really glad that he came into our lives. Again. THANK YOU from the bottom of our hearts.


June 16, 2022

I would like to thank you for your efforts in helping us provide a fitting send off for dad last Monday. The service was beautiful and Darren & Paul were very professional, organised, sensitive and understanding on the day. I can't speak highly enough of how comforting this was for us.


June 08, 2022

We are very thankful that every minute detail was carried out in a very professional manner. In addition to professionalism, every element of what was needed was carried out with thoughtfulness, kindness, and sensitivity toward all of our family, from our very first phone call. Thank you Charlie for arranging a phone call with a senior florist at Vasette flowers who knew instinctively what flowers to recommend. They were the most beautiful flowers I have ever seen.


June 01, 2022

Thank you Charlie for making the process so easy for us, you were very professional and accommodating. The day was so fitting to dads life, Kay was terrific and Darren too. Thank you once again.


April 25, 2022

Thank you Nelson Bros . Stan's memorial service at Williamstown was conducted exactly how we requested and has given us and the extended family great comfort. Ethel Beardmore

Ethel Beardmore

February 28, 2022

Our family would like to express our thanks to you and all at Nelson Bros for the professionalism displayed and the significant part played helping us say our last farewell to Iris. We could not have spoken any more highly of John and our driver.

Iris’s family

February 21, 2022

We just wanted to thank you Iven for organising our Mum’s Funeral. The Music was Beautiful and was loved by all who attended the Service. The Flowers were absolutely gorgeous (Just what mum would have wanted). Your staff we very kind and respectful for everything they did, driving the cars, Church Service and Burial. Please thank the people who prepared Mum for Thursday nights viewing she looked beautiful and at peace.

Daniela and family

February 10, 2022

Thank you for yesterday. Everything went well. Nelson Bros were fantastic!


February 08, 2022

Thankyou Paul and thank you also to Adrian for your help and support throughout this difficult time. You made the process as seamless as possible.


February 01, 2022

Dear Paul and everyone at Nelson Bros, A big heartfelt thank you for all your help and kindness during this difficult time. Everything was beautiful. I couldn't have wished for more. Many thanks again, Ellie


December 05, 2021

Thank you so much for making my mum's funeral an easy journey,   your professionalism and friendliness will not be forgotten. Your staff was just as exceptional , especially Andrew and Darren. Darren was patient and respectful of my wishes and Andrew was a delight who made our journey in the car a relaxing moment despite the sadness of the day.


November 24, 2021

Thank you for the excellent assistance arranging the funeral for our dad. We appreciated your reassuring and attentive approach throughout. The service was a beautiful farewell to dad and Nelson Bros did an excellent job.


November 22, 2021

We wanted to take this opportunity to thank you from the bottom of our hearts for dealing with Mum's passing in such a dignified and professional manner. Each staff member we dealt with were so helpful, and carried out our requests without a single hitch, thank you. The live stream was fantastic, and enable family & friends to be part of the final celebration of Mum's life.

Marlene & Judith

November 17, 2021

Thank you for the professional manner in which Nelson Bros and Sandra conducted the service (sadly the third one for my family) and the procedures for my Mother’s funeral. It was comforting to know that all the logistical issues were handled so smoothly and with dignity.


November 04, 2021

Thank you from the bottom of our hearts for assisting us with mum's funeral. We can't thank you enough for going above and beyond to make this process as easy as possible. Thanks so much to you and your team for their help.


October 24, 2021

Thank you to the Nelson Bros team for the professional and compassionate way that you advised us and conducted dad funeral service. Nothing was a problem you were able to give dad a good service. Shane the celebrant was great. My brother in Darwin could not be there due to the restrictions and watched via the web link also said thank you, great job .


October 05, 2021

I just wanted to thank you most sincerely – mum’s funeral was lovely; the video person was lovely, the Nelson Bros gentlemen so lovely and caring – from the viewing to the burial ceremony. All the things you suggested were spot on. Mum’s neighbours, friends and family really appreciated the opportunity to post on the tribute wall – in these days of COVID – it was a wonderful way to express condolences, and the live stream gave people the opportunity to participate. Mum looked the best she has ever looked – the team did a fabulous job. My daughter, partner and I cherished our final moments with her at the viewing.


October 03, 2021

Let me thank you and the others from Nelson Bros. for the funeral arrangements provided for my mother-in-law. It was a beautiful and very well run funeral that will provide the Family with long lasting memories. Your service to the departed and the grieving family was truly exceptional. Thank you. And thank you again.


October 03, 2021

Thank you for dealing with Mum's passing in such a kind, dignified and professional manner. Each staff member I dealt with was helpful and happy to carry out my requests. Although not ideal, the live streaming enabled my sister who lives overseas to watch the service. She also sends her thanks, allowing her to participate in the initial meeting via WhatsApp was greatly appreciated. You made a sad and stressful time more bearable,

S & A

September 05, 2021

Thank you for a wonderful celebration of life for Taff today. We watched from Wales. It was a privilege to watch such a lovely service. Diolch!


May 31, 2021

My husband and I just watched the live broadcast for the funeral of Louis McGirr and may I say it was a beautiful service and so many memories shared. My husband and Lou were friends for about 20 years and shared many memories. Thank you to the beautiful woman who gave the service she was an angel to all.


April 19, 2021

The Service was wonderful and has brought great comfort and peace in the knowledge that it was a great celebration and farewell for Roger …. Conducted with great dignity by Nelson Bros Funeral Services under your meticulous direction. Grateful thanks once again, for your professional and most helpful assistance with all arrangements concerning the Service.


February 09, 2021

May I thank the Elsternwick branch, for their professional kind, caring service. I know that when I recommend Nelson Bros, the Elsternwick branch never disappoints the families they are dealing with. Once again may I thank you for the professional kind service that you provide


January 04, 2021

A text of thanks for a wonderful service for my former colleague Jim. A perfect example of a "less is more" service which was both dignified and personal.


January 04, 2021

Thank you for everything. Your genuine care and concern as well as your professionalism is much appreciated by the family and especially by me.


October 19, 2020

We would like to say how blessed we felt to have John as our director on the day. John was absolutely amazing, he took time with us and showed respect to not only our beloved but also to our family. We would certainly recommend John to all our family and friends.


September 06, 2020

June, John and I would like to thank you, and all at Nelson Bros, for your professionalism, compassion and care of our father for his funeral. We are happy that we don’t think we could have done any more, or better, for him under the circumstances.


August 26, 2020

Many of the neighbours and interstate relatives watched the video link of dad's funeral on your website and said it was a nice send off - thanks again for the support and professionalism of Nelson Bros. We will clink glasses on his birthday!


August 17, 2020

On behalf of my Family, I thank you for your assistance in finalizing all the matters requiring attention after the funeral service held for our late father, We are grateful to have received the support the members of the staff of your Company when the arrangements were made for that funeral service. We also were comforted by the manner in which the funeral service was conducted at a time when the COVID-19 restrictions had been applied at Stage 3 level. We had received many favourable comments from people who had viewed the service online.


July 02, 2020

The service for my father could not have been more perfect! The team at Nelson Bros were just so lovely. No request was to difficult & we were able to give dad the most perfect send off.


June 08, 2020

I wanted to acknowledge the huge debt of gratitude to Darren and to Nelson Bros for the superb way in which every single one of the arrangements was managed. I am left feeling well satisfied that my mother was afforded the best possible "send off" despite all the restrictions of the current pandemic. Darren has the ability to combine dignity, warmth and respect in the most professional way possible and expertly guided me and my family through periods of sadness, disbelief and even levity.


April 22, 2020

We want to thank you for the very fine manner in which planned and carried out the farewell for my dear mother under the guidance of Paul. This follows the equally sensitive manner in which you handled my father's farewell 12 years ago. We thank you for your kindness and thoughtfulness.


April 15, 2020

A big thanks to you and your team for your cooperation and support for the smooth functioning of yesterday's funeral service. All went on well. Also appreciate your help and support to the family in their grief and loss and arranging the funeral services during this difficult time.

Father Vincent

April 08, 2020

We just wanted to let you know that the service that you provided for our mother was wonderful. A special thanks to ‘Paul’ who drove the mourning coach; he is a great ambassador for your company. The respect you gave to our family and our beautiful mother was an experience we will never forget.

Jeff & Jan

March 26, 2020

We arrived hot and flustered after driving from the country and dreading planning our brother's funeral. We were treated so kindly and with such professionalism, we felt we could breathe again. The services offered were of very high quality, which was reassuring. Beyond that, what has left us so grateful and so impressed has been your going way beyond what any reasonable person could expect. This remarkable way of operating was the case on that day of planning and today. You have treated my husband with such care and concern in this time of the coronavirus; we could not be more impressed. Thank you.

Joy Ellis

March 17, 2020

We would love to say a big THANK YOU to Nelson Bros Footscray! Especially Iven, Andrew and the team, whom made a difficult experience more bearable. The service was perfect and we couldn’t be more grateful with all their help and support. So THANK YOU again and may God Bless You All! Ish


February 25, 2020

I just wanted to thank you for everything you did for mother yesterday, you made the day perfect and for that we are very grateful, love to you all involved.


February 17, 2020

Thank you most sincerely for the beautiful send-off you afforded my dear sister-in-law. Absolutely nothing was spared by Nelson Bros in order to make her final bow absolutely magnificent!


February 12, 2020

I wanted to thank you very much for your kind attendance to all of the details for my aunt's farewell. Everything worked out perfectly on the day. Please pass on my sincere thanks for the professionalism and kindness of Darren, Carl and Erin.


January 29, 2020

I just wanted to say a massive thank you for the service of my Aunty yesterday. Paul picked myself and my mother up from Mooroolbark and drove us to Sunshine. Paul was an absolute delight and he is such a beautiful person and so professional. You are very lucky to have Paul on your staff, he is a real asset to your business.


December 11, 2019

From the time we sat down for the first meeting until the car dropped us back at the church after the burial, everyone we dealt with was very respectful and professional. An excellent team to work with you to make this difficult day as smooth as possible.


November 21, 2019

I just wanted to take a moment to say thank you for such a smooth and lovely day yesterday. Everything went to plan and Graeme was excellent and very accommodating. I felt very confident that Graeme had all under control and was able to just switch and be with my family and friends. I also must say thank you again for a lovely Rosary recital. We had lots of positive feedback from friends and relatives.


October 31, 2019

On behalf of the family and myself, I would like to thank you for making the arrangement for Bob's cremation. You made us feel so comfortable as though we knew you instead of meeting you for the first time.


September 16, 2019

From us all, thank you sincerely for attending to our dear Dad's final farewell. We appreciated your support and kindness on this very significant day.

Alan's family

September 15, 2019

Thank you for your enormous help in making our mother's funeral so special for us today. I realise you are involved with funerals all the time but I believe you strive to make each one special and individual as you did fo rus today. Thank you again for being with us at this sad yet joyous time.


September 05, 2019

Once again, I would like to say thank you so much to Marilyn and the team for been fantastic, on what was a very stressful period, particularly that i also had to travel, and Marilyn just made it all so smooth for us.


August 08, 2019

A big thank you from Michele and I to you and Paul for the seamless service that you gave us in farewelling our younger brother. We appreciated it.

John & Michele

August 04, 2019

Thank you to you and your team for the very kind and professional way that you managed Mum’s funeral and burial. Every detail was thought of and we were grateful for the thoughtfulness.


July 22, 2019

We just wanted to let you know that the service that you provided for our mother, at St Marys Church in Altona, was truly amazing. From setting up the casket with the amazing flowers to passing out our service church booklet and donation envelopes to assisting us with walking the casket out, to driving pass her home and paying your respects to her by placing at floral tribute at her front door, you even walked onto the path to her front door and then bowing in her honour, driving past Altona beach, waiting for us when we got caught in traffic, to out setting up at the Memorial Park, the seats, canopy and then waiting until all the guests departed the grounds so further duties could be undertaken- all were a true act of respect to our family and our beautiful mother.

Helen, Charlie & Georgina

July 19, 2019

I wanted to thank you and all your team for your professionalism and normalness while we were arranging my husband's funeral. ‘Normalness’ may seem a strange word but I think funeral directors get an undeserved reputation for being over-sombre and bleak and your team’s appropriate and respectful good humour helped me personally a lot.


July 10, 2019

I can only imagine how many other families you are helping in this regard and I am humbled by your kindness.


June 02, 2019

Nelson Bros were highly professional, caring, human, thorough and nothing was too much trouble to or for you. In all organisations its strength is its staff. You have a fine staff.


May 23, 2019

Thank you for the wonderful staff you have employed in your company.


April 08, 2019

Thank you and your team for a fantastic send off for my late mother. I cannot fault any part of the day.


March 13, 2019

I want to thank you and the lady Celebrant for the way the service was conducted for my sister. It was good to catch up with relative and friends not seen for many years. My sister would be looking down telling you what a good job you all had done. You must have done a good job, as all the family has gone from your parlou.


February 14, 2019

Sincere thanks for your support in conducting the funeral and services for my father - the celebration of life was beautiful.

Dawn E.

February 14, 2019


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